Shopmobility Tyne and Wear


ShopMobility UK is a nationwide network of centres which hire out mobility equipment to the public. This equipment is mainly manual wheelchairs, powerchairs and mobility scooters so people with restricted mobility can enjoy independence outdoors.

Hire services are low cost or sometimes free to all ages of people looking to access shops and leisure facilities. 

ShopMobility is not only for elderly individuals or people with chronic disabilities. It provides support for those restricted by temporarily illness or injury. Maybe you have broken your leg or have strength problems after an operation? Do you have a child with disabilities who needs pushing in a wheelchair? Or simply you may find walking longer distances difficult. Whatever your need, each centre is ready to help you access your local shops and facilities with appropriate mobility equipment.


Newcastle ShopMobility

Newcastle ShopMobility website

For a membership fee of £25, you have unlimited hire of equipment such as electric scooters, electric wheelchairs and manual wheelchairs, plus access to dedicated parking spaces. Equipment training is provided. Contact the centre for information and to book.

Eldon Garden Shopping Centre, Percy Street, Newcastle Upon Tyne. NE1 7RA
Contact: 0191 261 6176

Opening times:

Tuesday and Wednesday: 9.00am – 5.00pm
Friday and Saturday: 9.00am – 5.00pm
Closed on Sundays and Bank Holidays

Metrocentre ShopMobility 

Metrocentre ShopMobility website

Membership costs £20. There is a daily hire fee to use a scooter, powered wheelchair or a manual wheelchair. Contact the centre to book.

Level 3, Blue multistorey car park, St Michaels Way, Metrocentre, Gateshead. NE11 9YG
Contact: 0191 493 0219

Opening times: 

Monday to Friday: 9.00am – 9.00pm
Saturday: 9.00am – 7.00pm 
Sunday: 11.00am – 5.00pm

British Red Cross

British Red Cross website

Provide short-term loan of wheelchairs for children and adults, including heavy-duty wheelchairs, across the UK. Wheelchairs can be delivered and collected in some areas.

Costs apply.

Croft House, Western Ave, Newcastle-Upon-Tyne. NE4 8SR
Contact: 0191 273 791 option 1 or 0300 456 1914.

Opening Times:

Monday to Friday: 9:00am – 4:00pm

Any advice or information given by the Hubs Mobility Advice Service is impartial and correct at the time it is provided. However, as operators may change their services or equipment prior to your journey or booking, you are strongly advised to check any details directly with them shortly before you expect to travel.