Gloucestershire other schemes

Patient Transport Services      

The Non-Emergency Patient Transport Service (NEPTS) is for patients who: 

  • Need to travel to and from an appointment at a hospital or clinic      
  • Are discharged from hospital (and meet the eligibility criteria), or      
  • Need to transfer between centres, and because of their medical condition cannot make their own way.      

Meeting the eligibility criteria for transport      

The criteria that determine whether or not you are eligible for NEPTS have been set by the Department of Health and are based upon whether your medical condition prevents you from travelling by any other means.      

All operators of patient transport are now required to apply these rules, so whilst you may have previously been able to use patient transport this may no longer be the case if you are not deemed eligible.      

Making a booking     

The Non-Emergency Patient Transport Service for people in Gloucestershire is provided by E-zec Medical.   

For bookings, contact: 01278 727401

Further information can be found on the E-zec website.    

Voluntary community cars      

Bledington Care Committee 

www.bledington.com

Volunteer-led transport is provided for elderly and disabled Bledington villagers, to reach medical appointments.

Contact: 01608 658525 

Bream Voluntary Car Service

forestroutes.org

Door-to-door transport for anyone requiring transport for a medically related trip.

Mileage charges apply. 

Contact: 01594 560257 or bcvs@btconnect.com

Community Connexions 

communityconnexions.org.uk

Provide door-to-door car services in wheelchair-accessible vehicles or with volunteer drivers using their own cars. Trips cover Gloucester, Cheltenham, Tewkesbury, Stroud and the South Cotswolds helping individuals who struggle to get where they need to go. 

Drivers are able to carry shopping and accompany you to the door. Annual registration and fares apply.

Contact: 0345 680 5029 or info@communityconnexions.org.uk

Cotswold Friends  

www.cotswoldfriends.org

A community transport service covering the North Cotswolds and Cirencester.

Volunteer drivers use their own cars, helping members to and from their home and waiting for the return journey. A nominal annual fee and journey fares apply.

Cotswold Friends can provide a wheelchair-accessible vehicle, specially adapted to carry a person seated in a wheelchair. A wheelchair can also be provided if required. The vehicle also features an adapted front passenger seat which swivels, allowing people with limited mobility to get in and out more easily. 

Contact: 01453 545828 (Information) 01608 651115 (Booking) or transport@cotswoldfriends.org

Dursley & District Good Neighbours

www.dursleytowncouncil.gov.uk

A car transport scheme for the elderly and moderately physically disabled to get to and from hospital.

Contact: 01453 542864  

Companion driving services     

 Paid companion driver services should be registered with the local authority in the same way as regular taxis.      

Helping Hands     

Helping Hands focus on tasks such as running errands, grocery shopping and support with social activities.     

Contact: 0333 060 4041

Driving Miss Daisy

Driving Miss Daisy is a national organisation who have franchises across the region.      

Contact: 0333 014 6211

Disclaimer
Any advice or information given by the Hubs Mobility Advice Service is impartial and correct at the time it is provided. However, as operators may change their services or equipment prior to your journey or booking, you are strongly advised to check any details directly with them shortly before you expect to travel.

Contact your local Hub

Get in touch with the West of England Hub for personal mobility advice and accessible travel information. Your Hub can help with local, national and international accessible travel advice.