East Riding other schemes

Patient Transport Services  

The Non-Emergency Patient Transport Service (NEPTS) is for patients who:  

  • Need to travel to and from an appointment at a hospital or clinic  
  • Are discharged from hospital (and meet the eligibility criteria), or  
  • Need to transfer between centres, and because of their medical condition cannot make their own way.  

Meeting the eligibility criteria for transport  

The criteria that determine whether or not you are eligible for NEPTS have been set by the Department of Health and are based upon whether your medical condition prevents you from travelling by any other means.  

All operators of patient transport are now required to apply these rules, so whilst you may have previously been able to use patient transport this may no longer be the case if you are not deemed eligible.  

Making a booking 

If you think that you are suitable for PTS, and are residing in East Riding, you should contact the provider, Yorkshire Ambulance Service.


Contact: 0300 330 2000 (8.00am – 6.00pm, excluding bank holidays.)

Voluntary community cars  

Managed by a mixture of volunteers and charities, community cars can help people to stay independent, participate in their communities and access vital public services and employment. They can help you go shopping, get to medical appointments, visit friends and family or enjoy a day out.  

Most need to be booked in advance and may have eligibility criteria you need to meet.    

Practical things to think about and questions to ask when looking for a community transport provider include:

  • What type of journey are you making? Some schemes are specific and can only help in certain situations, for example, medical appointments.  
  • Are you eligible to use the scheme?  
  • Does the scheme cover your area? There are many good neighbour volunteer schemes in rural parts of the country which are for people who live in those villages.  
  • How much notice is required to book a trip?   
  • Is there a cost involved?  
  • How to book?  
  • Does it meet any accessibility requirements you have? For example, wheelchairs and scooters or getting in and out of the car.   

Community Car Scheme Providers in East Riding

Local community transport in East Riding is provided by the operators listed below. Please contact your relevant group for further details about community car journeys, costs and booking.

Beverley Community Lift

Providing a community transport service for everyone who needs help. Volunteer car drivers will take you where you want to go, look after you and bring you home again. This service is mainly used for medical appointments, but you could also use it to visit a friend. Folding wheelchairs can be placed into the boot. 

Contact: 01482 868 082 

Goole GoFar

Operate a community car for up to 8 people. For details on trips and locations, contact the office.

Contact: 01405 780 344

HART (North Holderness Community Transport)


Contact: 01964 536684

Lift shares

Liftshare operate a car sharing scheme which is free to use and can provide savings to your travel costs. 

You can find more information about the scheme and how to find a car share in East Riding on the website below.

Companion driving services 

As well as using regular taxis, there are also care providers who provide paid companion driver services. They should be registered with the local authority in the same way as regular taxis.  

Driving Miss Daisy

Driving Miss Daisy is a national organisation who have franchises across the region.  

Contact: 0333 014 6211      

Any advice or information given by the Hubs Mobility Advice Service is impartial and correct at the time it is provided. However, as operators may change their services or equipment prior to your journey or booking, you are strongly advised to check any details directly with them shortly before you expect to travel.