Cambridgeshire buses

County Advice overview

Within Cambridgeshire, there is a choice of accessible bus operators, each providing detailed guidance regarding travelling with a disability on their websites. If you have restricted mobility, it is always best to check facilities with the operator if you are taking a journey for the first time. 

A Disabled Person’s Bus Pass (sometimes called a free or concessionary pass) can be used in Cambridgeshire for free off-peak travel: Mondays to Fridays after 9.30am until the last bus, and all day on weekends and bank holidays.

Apply here. 

Key tips 

When planning a journey by bus, things to consider might be ‘Where is my nearest bus stop?’ and ‘What bus number do I need?’. You may also want to think about buying your ticket, what it will cost, can you pay by cash or card and can you buy it in advance online. Be aware that online tickets for buses are often non-refundable if you cannot make your journey.

Buses can only stop at marked bus stops, so you need to be sure where you are getting off in advance. If you are not sure, the bus driver should be happy to help you. Ask the driver to let you know when your stop is coming up. You may need to consider if the nearest bus stop is accessible if you are travelling with a scooter or wheelchair.

Intalink can help plan your journey and help with advice about travel choices in your area that may result in saving you time and money.

Operators

Arriva

https://www.arrivabus.co.uk

Arriva are one of the UK’s leading providers of bus transport and operate services in Cambridgeshire. The website holds a quick guide to planning your route, Journey Assistance cards, as well as national timetables. Arriva also has an APP for Smartphone users. 

Stagecoach

https://www.stagecoachbus.com/about/east

Cambridgeshire, Fen, Peterborough.

Whippet Coaches

https://www.go-whippet.co.uk

A local bus services including the Cambridge Busway

Delaine Buses

https://www.delainebuses.com

Based in Lincolnshire, operating services in parts of Cambridgeshire.

First Bus

First Bus website

Based in Norfolk and Suffolk, operating services in Cambridgeshire.

A2B Travel Group

https://www.a2bbusandcoach.com

A locally run family business operating services across Cambridgeshire, Hertfordshire, Essex and Suffolk.

Help with Cost

Concessionary Travel in Cambridgeshire

A Disabled Person’s Bus Pass (sometimes called a free or concessionary pass) can be used for free off-peak travel on any local bus in England, including London. In Cambridgeshire, this means free travel Mondays to Fridays after 9.30am until the last bus, and all day on weekends and bank holidays. To apply for the bus pass, use this link.

Special assistance

Arriva offer Journey Assistance cards to make it easier for customers with disabilities to travel, particularly those with hidden disabilities such as learning difficulties, mental health, mobility, speech, visual or hearing impairments. Journey Assistance cards discreetly indicate to drivers that you may need additional support, help or a little more time. Just show the card to the driver as well as your travel ticket when boarding the bus. More information can be found here. 

All bus operators are required to accommodate one wheelchair or suitable types of mobility scooters on buses that feature low floor, easy access entrances and a designated wheelchair space. Drivers are obligated to always assist wheelchair and scooters users to board the services in accordance with their legal obligations.

Travelling with mobility equipment

Wheelchairs and Scooters

All low floor buses have a dedicated area for wheelchair and scooter users. When your low floor bus arrives at the bus stop, you can ask the driver to lower the step and/or ramp to allow you to board.

Wheelchair and mobility scooter users have priority over everyone else for the use of the designated wheelchair space since this is the only place in which they can travel safely. Other passengers are required to give up the space for wheelchair and scooter users.

However, if the bus is full or there is already a wheelchair and scooter user on board it may not be possible not be able to carry another wheelchair and scooter user.

Assistance Dogs

All recognised guide dogs and assistance dogs are allowed to travel for free on all Cambridgeshire buses

Routes and timetables

Local bus providers have journey and route planners and will be able to help you with information about your journey.

Traveline is a partnership of transport companies, local authorities and passenger groups which have come together to bring you routes and times for all travel in Great Britain by bus, rail, coach and ferry and to provide it in as many different ways as possible.