Buckinghamshire community transport

Advice Overview

Community Transport schemes provide a bookable service for people who have difficulties accessing public transport. For example, if you live too far from a bus stop, find it difficult getting on and off public buses, or there is no bus service nearby.

You do not need to be registered disabled or use a wheelchair to be eligible but must register for the service.

Not all schemes can take you to hospital appointments or day care centres. These appointments should be arranged by your doctor, the hospital or social services.

Key Tips

Most community transport schemes are operated by volunteers and each has its own rules on who can travel with them. It is best if you contact your local provider to ensure that you are eligible to access their services. Please note that not all schemes have accessible vehicles. 

Operators

There are limited services in Buckinghamshire. Community Impact Bucks offers advice on community transport and getting around without a car.

Chilterns Dial-a-Ride

https://chiltern-dial-a-ride.net/book-a-ride/
01494 766123

The office is open from 8:00am to 2:00pm, Monday to Friday. There is an answer machine for out of hours calls which will be answered early the next working day.

The Chilterns dial-a-ride service provides transport for people living in the Chilterns, South Bucks and Wycombe areas who are unable to transport themselves or comfortably use public transport. Their vehicles have wheelchair access, and their volunteers are all trained.

You will need to sign up as a member in order to use the Chilterns Dial-a-ride service. An annual membership costs £20. The membership application form can be downloaded online.

Book all journeys at least 4 days in advance. Bookings can either by made over the phone or online.

MK Connect

https://city.ridewithvia.com/mk-connect
01908 252526 

MK Connect is the area’s demand-responsive transportation service. You can book an MK Connect vehicle when you are ready to travel, and unlike an immediate door-to-door taxi you may be sharing it with other people heading the same way. There will likely be a short wait just like at a bus stop. Most people wait around half an hour.

Easy, convenient rides around Milton Keynes are provided for £3.50 or less

Travel Costs

Community Transport schemes are not-for-profit organisations and only charge based on their actual operating costs, so the fare you pay will be competitive with public transport costs in most cases. Fares are much cheaper than taxis and there is sometimes a reduced rate for bus pass holders.

Special Assistance

Where Community Transport services offer accessible vehicles, their driver or assistant will be appropriately trained. You will need to check when booking if you need assistance.

Travelling with mobility equipment

Not all community transport schemes have an accessible vehicle available. Always make sure you check with individual operators before making a journey.

Disclaimer
Any advice or information given by the Hubs Mobility Advice Service is impartial and correct at the time it is provided. However, as operators may change their services or equipment prior to your journey or booking, you are strongly advised to check any details directly with them shortly before you expect to travel.

Contact your local Hub

Get in touch with the North London and Home Counties Hub for personal mobility advice and accessible travel information. Your Hub can help with local, national and international accessible travel advice.