Greater Manchester taxis 

Taxi travel overview 

Many taxi companies in Greater Manchester now offer wheelchair-accessible vehicles.

Wheelchair-accessible taxis are usually black cabs, wheelchair-adapted vehicles, people carriers, minibuses or converted small vans. 

They may have a ramp or a passenger lift to assist a wheelchair user with getting into the vehicle, which is far easier than transferring from a wheelchair to a car seat and dismantling the wheelchair for the journey. 

Hackney carriages

These vehicles generally look like London style cabs and all have an illuminated TAXI sign on the roof. Taxis can be hailed in the street or they can be hired at taxi ranks. 

All hackney carriages are wheelchair-accessible vehicles, although drivers may not be able to carry all types of wheelchairs. Drivers will perform a risk assessment for less standard wheelchairs to establish if they are able to transport them safely.

Selected accessible taxi companies

Manchester Taxi Service

www.manchestertaxiservice.co.uk/wheelchair-accessible-black-cab

Has a fleet of wheelchair-accessible taxis which can accommodate both manual and powered wheelchairs. They are equipped with lowered floors and wheelchair ramps/lifts.

Contact: 0161 270 8701

Saltax Taxis (Based in Salford)

www.saltaxtaxis.co.uk

All taxis are wheelchair friendly.

Contact: 0161 737 2222

Taxi Transfers 

www.taxistransfers.co.uk/wheelchair-accessible-vehicles

A co-operative of Salford taxi drivers operating in Salford and the Greater Manchester area.

Specially adapted vehicles can transport a wheelchair, securely fastened via a 4-point safety locking system and a personal seat belt for the passenger.

Contact: 0161 300 8299

Trafford Park Taxis

traffordparktaxis.weebly.com

Fleet includes black cabs. Covers Salford, Manchester and Trafford and further afield.

Contact: 0161 493 5000

A Star Travel (Based in Bolton)

a-star-travel.ueniweb.com

Wheelchair-accessible taxis and airport transfers.

Contact: 07817 396689

Hastings Cars NW Ltd (Based in Bolton)

taxibolton.com/wheelchair-accessible

Wheelchair-accessible taxis and airport transfers.

Contact: 01204 525524

Rochdale Town Taxis

Wheelchair-accessible taxis are available.

www.rochdaletowntaxi.co.uk/wheelchair-accessible-vehicles

Contact: 01706 750750

Oldham Wheelchair Travel

oldhamwheelchairtravel.com

Wheelchair-accessible taxi services for Oldham and surrounding areas. Advanced bookings only.

Contact: 07766 405042

Hyde Accessible Transport Ltd

www.3939tameside.co.uk

A taxi and accessible transport company based in Hyde, Greater Manchester.

Contact: 0161 339 3939

Lynx Taxis (Based in Stockport)

lynxtaxis.co.uk

Fleet includes wheelchair-accessible taxis. Services to Manchester Airport and other major cities and airports.

Contact: 0161 480 5000

Blue Star Taxis (Based in Wigan)

www.wigantaxis.co.uk

The fleet of vehicles includes wheelchair-accessible vehicles.

Contact: 01942 242424

Planning a journey

• Book your taxi in advance, especially at busy times.  
• If you are booking a Private Hire Vehicle, you can request the price in advance.  
• If you need a wheelchair-accessible vehicle, ensure that you specify any access requirements and your mobility equipment at the time of booking.

Keeping safe when travelling

As wheelchairs are carefully designed to support a disabled person, wheelchair-accessible taxis allow disabled people to stay in the position that is best for their body and posture.

Wheelchair-accessible taxis must be equipped to secure the wheelchair when the cab is in motion. Seat belts or lap belts should be available to keep the wheelchair user steady.

Wheelchair-accessible taxis are also adding different forms of lighting to help the visually impaired.

All the equipment in a wheelchair taxi should be regularly tested by the driver to ensure it remains in good repair.

Operator obligations

The law states that to comply with the Equalities Act 2010, licensed drivers are under a legal duty to carry wheelchair users, guide, hearing and other prescribed assistance dogs in their vehicles without additional charge. 

The law expects drivers:

• to carry the passenger while in a wheelchair and not to make any additional charge for doing so
• if the passenger chooses to sit in a passenger seat, to carry the wheelchair
• to take such steps as are necessary to ensure that the passenger is carried in safety and reasonable comfort; and
• to give the passenger such mobility assistance as is reasonable

Sections 168 and 170 of the Equality Act 2010, requires non-exempt drivers of taxis and PHVs to accept the carriage of assistance dogs and to refrain from charging extra for them.

All taxi and minicab drivers must make sure they do not discriminate against disabled people and should not treat them less favourably than non-disabled customers. 

They should also make reasonable adjustments to ensure you receive the same services, as far as this is possible, as someone who is not disabled.

If a taxi driver does discriminate against you, you should complain to your local authority’s Licencing Department.